Frequently asked questions
How do I buy a car that AutoExport has advertised?
Firstly, give us a call or send an e-mail. We will run you through our terms of business and the range of payment options available.
What do the AutoExport prices include?
The price shown advertised on the website is the price you will pay for the car if it is to be exported outside of the EEC. The prices are ‘Ex-Works’ from the UK, so it does not include any transport or shipping.
Are there any checks carried out on the car prior to delivery?
Yes. We secure the car at our showroom HQ and give it a full inspection to ensure there are no damages and the car received is to the correct specification. Images of the car are then sent to the client with matching chassis numbers to confirm the car is delivered.
Which countries do you Export to?
We can export to any country where there is a legal law to import vehicle from UK.
What shipping line do you use?
We have relationships with all of the major shipping lines giving us access to the best rates and services. References available on request.
What documentation do you require from me?
a. Consignee Name
b. Consignee Address
c. Full contact information such as Contact No., Fax No., etc.
d. If the consignee and the purchaser are different than please let us know.
Please provide us with the above information in order to make sure that all the shipping documentation is correctly prepared before the shipment
What are CIF and FOB prices?
CIF stands for (Cost+Insurance+Freight) it covers freight, port to port insurance and other costs of freight. FOB price stands for (Free on board price); it means that the price does not include insurance, Freight and Inspection charges.
How would my car be delivered to port?
We use a reputable logistics company to deliver our cars to port. Cars are not driven unless agreed with the customer.
Can I request a vehicle you haven’t advertised as stock?
If you want to purchase a vehicle which is not listed in our available stock then you can email us at email@example.com. Or you can configure the car using our configurator on our website and this enquiry will be sent directly to our sales team who will then follow it up. We will then check with our network of car dealers across the UK ensuring we obtain very Competitive/Cheap prices for the car we are looking for.
Can AutoExport arrange for the transport and shipping?
Yes – part of the service that we offer is inland transport and shipping to your port of choice anywhere in the world.
Can I visit your company HQ?
We often have clients visit our company premises. If you contact us prior to your visit, we can arrange for a meeting with our sales director and CEO with tour of our facilities.
Do you have any offices/partners around the world?
We currently have 2 offices based in the UK. We work closely with exporters around the world, who can assist also with any export enquiries you may have to specific countries.
What are your office hours?
Our Office hours are 9am – 5pm, Monday to Friday. But our sales staff can respond to enquiries outside of office hours if they are able to.
Do you do one off exports?
We entertain any enquiry sent our way. Your details will be kept on record, if you did wish to purchase another vehicle.
How is the shipment arranged?
Upon receipt of your payment, we will arrange booking of your vehicle for shipping on the next available vessel. All shipping documents will be first sent by email and then sent by courier to you after the vessel sails. This is to ensure your documents will arrive before the ship arrives at your selected port.